Question 1

What devices do I need to use IntervAI?

Accepted Answer

You need two devices: (1) A Windows or macOS computer where your interview takes place, and (2) An iPhone or iPad to receive AI assistance. Both devices must be connected to the same WiFi network.

Question 2

Is the desktop app really free?

Accepted Answer

Yes! The Windows and macOS sender apps are completely free to download and use. You only pay once ($49.99) for the iOS app, which includes all AI features, voice responses, and lifetime updates.

Question 3

Do I need my own AI API key?

Accepted Answer

Yes, IntervAI uses your own API key from OpenAI, Anthropic, or Google. This gives you full control over the AI model quality and keeps your interview data private. API costs are typically a few cents per interview.

Question 4

Which AI model should I choose?

Accepted Answer

For technical/coding interviews, we recommend GPT-4o or Claude 3.5 Sonnet for their superior code understanding. For behavioral interviews, any model works well. Gemini Pro offers a good balance of speed and quality.

Question 5

Is my interview data uploaded to the internet?

Accepted Answer

No. All data transfers happen directly between your computer and iOS device over your local network. Nothing is uploaded to our servers or any third-party service (except the AI API you configure).

Question 6

Can the interviewer detect IntervAI?

Accepted Answer

The desktop sender app is designed to be completely invisible. It doesn't appear in the taskbar, doesn't create any visual overlays, and makes no sound. Screen capture is silent and instant. The only thing visible is your iPad, which you should position strategically.

Question 7

What happens to my resume data?

Accepted Answer

Your resume is stored only on your iOS device. It's used to personalize AI responses with relevant examples from your experience. You can delete it anytime from the app settings.

Question 8

Is it safe to use during a proctored interview?

Accepted Answer

IntervAI is invisible on your computer screen, so screen-sharing or screen recording won't capture it. However, if the interview uses a webcam, your iPad may be visible. Position it carefully below your camera's field of view.

Question 9

My devices won't connect. What should I check?

Accepted Answer

1) Ensure both devices are on the same WiFi network. 2) Check if your firewall is blocking the connection. 3) On the iOS app, verify the IP address displayed matches what you entered in the desktop app. 4) Try restarting both apps.

Question 10

The screenshots are delayed or not appearing.

Accepted Answer

This is usually a network issue. Try: 1) Moving closer to your WiFi router. 2) Using a 5GHz network instead of 2.4GHz. 3) Creating a mobile hotspot for a dedicated connection between devices.

Question 11

Audio transcription isn't working.

Accepted Answer

Make sure: 1) The iOS app has microphone permission. 2) Your computer's audio output is configured correctly. 3) The AI API key is valid and has sufficient credits.

Question 12

Windows Defender blocks the app.

Accepted Answer

This is a false positive due to our app being new. Click 'More info' then 'Run anyway'. The app is safe—it only captures screenshots and sends them over your local network.

Question 13

Is this a subscription or one-time payment?

Accepted Answer

One-time payment of $49.99. No subscriptions, no hidden fees. You get lifetime access to the iOS app and all future updates.

Question 14

Can I get a refund?

Accepted Answer

Refunds are handled through Apple's App Store refund policy. If you're unsatisfied, you can request a refund through your Apple account within the allowed period.

Question 15

Do I need to pay separately for each device?

Accepted Answer

No. Your iOS App Store purchase covers all your personal devices signed into the same Apple ID. You can use it on your iPhone, iPad, or both.

Question 16

Are AI API costs included?

Accepted Answer

No. You use your own API key, so you pay the AI provider directly. Typical costs are $0.01-0.10 per interview question depending on the model and length of content analyzed.

Question 17

What's the best way to position my iPad?

Accepted Answer

Place your iPad on a stand directly in front of your monitor, slightly below the webcam's field of view. This lets you glance at it naturally while maintaining eye contact with the camera.

Question 18

How do I use it for coding interviews?

Accepted Answer

1) Start a new task when the interviewer presents a problem. 2) Capture the problem statement screenshot. 3) The AI will analyze and provide solution hints. 4) End the task when you've solved it, then start a new one for the next question.

Question 19

Can I use it for phone interviews (audio only)?

Accepted Answer

Yes! Even without screen content, the real-time audio transcription and AI analysis can help you formulate better responses to verbal questions.

Question 20

How many tasks can I create in one interview?

Accepted Answer

There's no limit. Create one task per question or problem. This helps keep the AI context focused and responses relevant.

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